Refund policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, here's what you need to know:
Returns You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
How to Request a Return Contact us at [your email] with your order number and reason for return. We'll guide you through the process.
Refunds Once we receive and inspect the returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.
Non-Returnable Items
- Items damaged due to misuse
- Items returned after the 14-day window
Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Wrong Items If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and we'll make it right at no cost to you.